Our committment

Client Charter

The St Bride Foundation team promises to:

• Be flexible and accommodate clients’ requirements as far as possible.
• Respond to clients’ requests in person, by telephone, email or other correspondence within 24 hours.
• Ensure all clients receive a professional, high quality and enjoyable experience at the Foundation.
• Provide access to all through its Diversity Policy.
• Work with all staff and partners of choice to continually improve service and commitment to clients.
• Seek feedback from clients to help shape services and responsiveness in the future.
• Supervise the public and building in a manner that ensures the enjoyment of the facilities within the restrictions imposed by health and safety regulations.
• Our Environmental Policy is to promote the use of sustainable resources and discourage practises that are wasteful and damaging to the environment.