The Foundation promises to:
- Produce a wide range of promotional material and media that advise and inform customers and all members of the community of the services and facilities available.
- Offer a customer friendly booking and payment system through a variety of methods.
- Promote accessibility through keen pricing and significant discounts for charitable groups.
- Develop the physical accessibility of the Foundation where possible.
- Seek customer views and comments on the services provided through an open and responsive forum.